FAQ

Open TeamSpeak, enter our server address in the connection window, choose your nickname and connect. You can find the current server address on our website.
No. A TeamSpeak account is not normally required to connect. You only need a compatible TeamSpeak client and the server address.
Yes. Connecting to and using our TeamSpeak server is completely free.
You may invite as many friends as you want, provided that everyone follows the server rules.
You may choose any appropriate nickname as long as it does not contain offensive, misleading, abusive or inappropriate content.
You can change your nickname through your TeamSpeak client. Depending on your client version, you can edit your nickname from your connection or profile options.
Check that you are using the correct server address and that your internet connection is working. The server may also be restarting, undergoing maintenance or temporarily unavailable.
This usually means your TeamSpeak client cannot reach the server. Check the server address, your internet connection, firewall, VPN and whether the server is currently online.
Frequent disconnections are commonly caused by unstable internet, Wi-Fi problems, packet loss, VPN connections or temporary network issues.
VPN connections may work, but they can sometimes cause connection, authentication or website verification problems. Connecting without a VPN is recommended if you experience issues.
Yes, provided that you use a compatible TeamSpeak client for your mobile device.
Yes. You can add the server to your TeamSpeak bookmarks so you can easily connect again later.
You can find the current server rules on the Rules page of our website and in any designated information channels on TeamSpeak.
Depending on the violation, you may receive a warning, kick, temporary ban, permanent ban or another restriction.
No. Deliberately disturbing, trolling, harassing or repeatedly annoying other users is not allowed.
No. Screaming, excessive noise, soundboard spam, repeated sounds or other disruptive microphone use is prohibited.
Music should only be played where it is allowed and must not disturb other users. Use designated music channels or approved music bots where available.
Advertising other servers, communities, products or services without permission from the administration is not allowed.
Normal and safe links are allowed. Malicious, deceptive, inappropriate, illegal or unauthorized advertising links are prohibited.
No. Nicknames, avatars, channel names, descriptions and other public content must follow the server rules.
Yes, if your server group has permission to create channels. You may also be able to use the Channel Creator available through our website.
Log in to the website and open TS Options, then select Channel Creator. The available options depend on your TeamSpeak permissions.
Yes, when the channel creation permissions available to you allow it. You can then share the password with the people you want to join.
The channel may require a password, a specific server group, sufficient join power or another permission that your TeamSpeak identity does not currently have.
Your current server or channel group may not have the required permissions. Some channel settings are also restricted to Channel Admins or server staff.
Channels may be deleted because of inactivity, rule violations, administrative cleanup or because they were created as temporary channels.
Yes. Channels that remain inactive for an extended period may be automatically removed according to the server's inactivity policy.
A Channel Admin is a user with management permissions for a specific channel, such as editing the channel or managing users inside it.
Yes. Multiple users can be given the appropriate channel group so they can help manage the same channel.
A server group is a collection of permissions assigned to a user. Groups can represent roles, membership, access levels, icons or other server features.
Server groups normally apply across the entire TeamSpeak server, while channel groups apply only within a particular channel.
Yes. A user can belong to several server groups at the same time.
If you are eligible, log in to the website and use Groups Assigner under TS Options. Only groups that you are allowed to assign will be displayed.
The group may not be available for self-assignment or your current TeamSpeak groups may not meet the required conditions.
Your TeamSpeak identity may have changed, the group may have been removed or an administrator may have changed your permissions.
If your TeamSpeak identity changes, server groups associated with your old identity may no longer appear. Backing up or synchronizing your identity is recommended.
Yes. Your TeamSpeak identity can be associated with your permissions and server groups, so keeping a secure backup can prevent losing access.
Make sure your microphone is selected correctly, is not muted and has permission to be used by TeamSpeak and your operating system.
Check your TeamSpeak playback device, headset or speakers, output volume and whether you have accidentally muted the user or your sound output.
This is usually caused by packet loss, an unstable internet connection, incorrect voice activation settings, high system load or audio device problems.
Your microphone may be picking up sound from your speakers. Using headphones and reducing speaker or microphone volume usually helps.
Push-to-Talk is recommended in noisy environments. Voice Activation is convenient when its activation threshold is configured correctly.
The channel may require a certain talk power, your microphone may be muted or you may have been server-muted by an administrator.
A server mute prevents a user from transmitting voice until an authorized administrator removes the restriction.
High ping may be caused by your distance from the server, ISP routing, Wi-Fi quality, VPN usage, network congestion or other downloads using your connection.
Packet loss happens when network data fails to reach its destination. In TeamSpeak it can cause broken, delayed or robotic voice audio.
Yes, unless private messaging has been restricted by server permissions or by the other user's settings.
Yes. TeamSpeak provides local mute and ignore features that allow you to control communication from individual users.
File uploads are available only where file transfer is enabled and your server or channel permissions allow it.
AFK means "Away From Keyboard" and is used for users who are temporarily inactive.
The server or an automated bot may move inactive users to the AFK channel after a configured amount of idle time.
You may have been kicked because of a rule violation, inappropriate behavior, inactivity or another administrative reason. The kick message may contain additional information.
Yes. A kick normally only disconnects you from the server. You can reconnect unless you were also banned.
Bans may be issued for rule violations, abusive behavior, repeated misconduct, security reasons or attempts to evade previous punishments.
A ban can be temporary or permanent. If it is temporary, access will normally be restored automatically when the ban expires.
Yes. Contact the server administration using the official contact information and provide your nickname, ban reason and any relevant information.
If you have access, log in to the website and open the Ban section under TS Options.
No. Attempting to bypass an active ban is considered ban evasion and may result in a longer or permanent punishment.
Contact an administrator and provide the user's nickname, what happened, when it happened and any relevant evidence you have available.
You can contact an available administrator on TeamSpeak or use the official contact information provided on our website.
TS Options can perform actions related to your TeamSpeak account and permissions, so authentication is required to prevent unauthorized access.
Make sure you are connected to the correct TeamSpeak server. VPNs, proxies, IP changes or connection changes can sometimes prevent the website from matching your session correctly.
TS Options are available only to logged-in users. Some individual tools may also require specific TeamSpeak server groups.
Normal users generally cannot see your IP address. Server administrators with sufficient permissions may have access to connection information.
Users may be able to record audio using TeamSpeak or external software. Everyone must follow applicable laws and the server rules regarding recording and privacy.
The server may be restarting, undergoing maintenance or experiencing a temporary network or hosting problem. Please try connecting again later.
No. Permanent channels, server groups and permissions are normally stored in the TeamSpeak database and remain after a normal restart.
We recommend using a current and supported TeamSpeak client. Keeping your client updated provides better compatibility, stability and security.
If you have any additional questions, contact a server administrator or use the contact information provided on our website.